• Phone: 917.903.0312
  • New York, NY
  • Email: Max@MaxZanan.com


7am - 8am
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Perfect Dealership Conference Kick off


Opening remarks - Max Zanan, Founder & CEO of MZ Dealer Services

5 Star Experience

8:15am - 8:45am

Brad Kokesh, GM DealerSocket

8:45am – 9:15am
Welcome to Reality: The Customer Experience Needs a Facelift


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Digital Retail Panel moderated by Joe St. John - Head of Digital Retail AutoFI

9:30am – 10:15am
Kimberly Skaggs, 50 State DMV; John Roberts, EVP ShipYourCarNow.com; Ken Hill, Managing Director 700Credit; Jason Montalvo GM Empire Auto Group

Automotive Retail and Big Data

10:15am - 10:30am
Ravel Mejia, GM Millennium Honda/Hyundai

Optimizing Your Customer's Preferred Shopping Path

10:30am – 10:45am
Mike Cavanaugh, EVP MAX Digital


10:45am – 11am
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Alternative Strategies Panel moderated by Michael Lucki - NADA Academy Instructor

11am - 11:45am
Ken Rosenfield, Managing Member Rosenfield & Co; Sandy Zannino, Founder & CEO Innovative Auto HR; Asad Ahmed, Account Executive Uber for Business; Joseph F. Gentile, Esq., Milman Labuda Law Group, PLLC


11:45am - 12:30pm
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Improving employee retention and sales onboarding

12:30pm – 12:45pm
Paul Sansone Jr, Dealer Principal Sansone Jr's 66 Automall

Reinsurance Check-up

12:45pm - 1:00pm
Mike Haas, AVP AGWS

F&I in the 21st Century Panel moderated by Max Zanan - President of MZ Dealer Services

1pm – 1:45pm
Eric "Frenchy" Mélon, President of Sales IAS; Robin Dukes, VP of Sales Spireon; John Lutman, VP, Head of Agent Channel IAS; Julio Batista, President Teddy Nissan & VW


1:45pm - 2pm
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The Ray Catena Way

2pm – 2:15pm
Doug Wells, GM Ray Catena Mercedes-Benz

In Today's New World Advertising is Not Everything

2:15pm – 2:30pm
George Ford, Founder & CEO The RAM Group

Service Retention and Profits Panel moderated by Sandy Cerami--President & CEO Cerami Automotive Enterprises

2:30pm — 3:15pm
Richard Manring, VP of Fixed Ops Dealership for Life; Aaron Berg, COO Sunrise Toyota/Chevy; Chad Genco, Sales Director Update Promise; Antoinette Gordon-Hessing, Customer Experience Manager Mercedes-Benz of Rockville Centre;

Dealership Buy/Sell Strategies

3:15pm – 4pm
Dave Cantin, CEO Dave Cantin Group

Cocktail reception

4pm - 6pm
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